While the bank is taking utmost care in rendering best service in all areas of the banking to the satisfaction of its customers, in the event of any grievance of the customer, the customer is advised to approach the Head Office for his / her complaints marking to K.Sridharan, AGM
(E-mail : firstname.lastname@example.org).
If not resolved in one week it may be escalated to Mr. S.G. CHAPHALKAR(MD/CEO) (Email:email@example.com)
In case you are not satisfied from the Bank, you may contact
Banking Ombunsman for Telangana,
Reserve Bank of India,
6-1-56,Secretariat Road, Saifabad, Post Box No.1,
Hyderabad - 500 004. Tel No. 040-23267351, 23210013Fax 23210014.